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The Complete Clinical Trial Platform

Your command center. Their companion app.

Configure trials in Participate. Engage patients through their phones. See results in real-time. This is how modern clinical trials maximize retention.

Flusso clinical trials dashboard showing participant management and real-time metrics

Clinical trials fail from both sides

Success requires solving problems for coordinators and participants alike

Clinic-Side Challenges

  • Can't reach participants between visits—calls go unanswered, emails ignored
  • Survey completion rates hovering below 60%
  • No early warning system for dropout risk
  • Manual reminder calls consuming coordinator time
  • Fragmented systems with no unified participant view

Participant-Side Challenges

  • Another portal to download? No thanks.
  • Don't know what's expected of me or when
  • Feel like a data point, not a person
  • Forgot my login—again
  • Information is scattered across emails, texts, and paper
Flusso solves both sides with one integrated platform.

You configure. They experience. You see everything.

Three core workflows that connect your trial management to participant engagement

Surveys & ePRO

Participate You configure

Design your survey

Build ePRO questionnaires in Participate's visual builder. Set schedules, reminders, and completion windows.

Engage They experience

One-tap completion

Participants receive a push notification, tap to open, and complete surveys in their familiar Engage app.

Participate You see results

Real-time results

Watch completion rates live. Get alerts for missing responses. Export audit-ready data anytime.

Design your PRO surveys in Participate's intuitive builder. Participants receive a notification in Engage, complete the survey in under 3 minutes, and you see results instantly—no chasing, no phone calls, no missing data.

Messaging & Communication

Participate You configure

Compose your message

Send broadcast updates to all participants or private messages to individuals. Schedule or send immediately.

Engage They experience

Secure delivery

Messages arrive alongside their GP conversations—familiar, trusted, and always noticed.

Participate You see results

Full audit trail

Read receipts, response tracking, and timestamped logs. Every communication documented for compliance.

Send protocol updates to all participants or private messages to individuals—directly from Participate. Participants receive them in the same app they use for all their healthcare, making your trial communication feel native, not intrusive. Every message is encrypted, timestamped, and audit-ready.

Visits & Scheduling

Participate You configure

Build your schedule

Define visit windows, set reminder timing, and configure automated follow-ups for no-shows.

Engage They experience

Smart reminders

Reminders adapt to each participant's preferences—time of day, frequency, and calendar sync.

Participate You see results

Attendance tracking

See confirmations, cancellations, and reschedules in real-time. No phone tag required.

Define your visit schedule once in Participate. Engage sends intelligent reminders that learn participant preferences—some want 24 hours notice, others need a same-day ping. When participants confirm, cancel, or reschedule, you see it instantly.

Why participants actually use Engage

The secret to high adoption? Don't make them download another trial app.

Engage isn't just for your trial

It's their healthcare inbox. Participants already use Engage to message their GP, see their specialists, and manage their health records. Your trial becomes part of their daily routine—not another app they forget to open.

One app for all their healthcare

Participants already use Engage for their GP, specialists, and health records. Your trial becomes part of their routine—not another app to forget.

Trust built in

End-to-end encryption means participants trust Engage with their health data. That trust extends to your trial communications.

Designed for real people

Offline access, plain language explanations, accessibility-first design. Built by people who've been frustrated participants themselves.

Privacy they can see

Participants see exactly what data your trial accesses and why. Transparency builds the trust that keeps people enrolled.

The results that matter

Performance goals for research sites using our integrated platform

Metric
Industry Average
With Flusso
Participant Retention
~70%*
Designed for excellence Above industry
Survey Completion
64-80%*
Optimized for completion Above industry
Time to First Response
Days
Same-day goal Faster
Coordinator Hours on Reminders
12+ hrs/week
Significantly reduced Automation-enabled

Metrics represent platform design goals based on industry benchmarks and projected improvements from integrated engagement.

*Industry benchmarks: Advarra/Tufts CSDD, PRO literature

One platform. Two experiences.

Everything connects seamlessly behind the scenes

Participate

Your command center

Protocol Builder
Survey Designer
Visit Schedule
Messaging Center
Push
Sync

Engage

Their companion app

Surveys
Visits
Messages
Progress

Participant's single healthcare app — alongside their GP, specialists, and health records

Built for regulatory reality

Compliance isn't an afterthought—it's embedded in every feature

HIPAA Compliant

Protected health information handled with appropriate administrative, physical, and technical safeguards.

21 CFR Part 11

Electronic records and signatures meet FDA requirements for clinical trial data integrity.

GDPR Ready

International data protection compliance for multi-region clinical trials.

ICH-GCP Aligned

Good Clinical Practice principles embedded throughout the platform design.

Complete Audit Trails

Every action timestamped and logged. Generate compliance documentation with one click.

See the difference integrated engagement makes

Join research institutions that are transforming their clinical trial operations with Flusso.

Talk to our team to see how Flusso can transform your operations.